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Customer Services

Belgica Furniture is delighted to offer our unrivalled range of contemporary and traditional furniture avaiable to purchase in our 2 stores, over the telephone or through our new online store.
We hope you will find our online store to be informative and that you will enjoy browsing our extensive product range.
Delivery is free of charge on orders placed over £1000. This is applicable to U.K Mainland.

Payment Terms
We are happy to accept Mastercard, Visa, Solo, Switch, Visa Debit/Delta and Electron. All prices shown at the current U.K rate of VAT and are shown in GBP. Should you wish to pay by any other method, please call 01506 829447 to discuss with our staff.

Delivery Terms
On most products we would allow a 8 week leadtime for delivery. However, as a select number of products are held in stock we would endeavour to deliver within 21 days.
When your order is available for delivery you will be contacted to arrange a convenient date for delivery (Monday - Friday only). Please ensure we have accurate delivery and contact information.
All deliveries during August and December will be subject to an approximate 2-3 week delay to allow for manufacturers shutdowns.
We provide a full delivery service. Please ensure all goods are inspected at the time of delivery and provide a signature on the relevant paperwork. If there are any damages it is important you inform Belgica Furniture immediately.

Returns Policy
At Belgica Furniture we pride ourselves on providing excellent customer service, however from time to time things can go wrong. If we supply you with an incorrect item or something is damaged we operate a non fuss returns policy. Please contact us on 01506 829447 where the necessary arrangements will be made for uplift and a subsequent delivery with the new goods.

Payment Security
Belgica Furniture operate a secure sage pay facility when ordering from our online store. Sage Pay are one of the largest secure service payment providers in the country. You can be assured all your personal details are 100% secure and in no way they can be intercepted by any third party. No personal details will be held on Belgica Furniture's website.
Should you wish to discuss any further please feel free to contact us on 01506 829447.